Studio Policies

Studio Policies

  • When you purchase a class, you reserve a seat.  We cannot offer refunds after two weeks before the class start date. 

  • All glazes react differently to application, firing temperature, and oxygen levels in the kiln at each firing. Due to these variables that are out of our control, we cannot predict how an item or glaze will react on the surface of your work. End results of glazing/firing may not be what you were anticipating. Cottonwood Clay Studio is not responsible for unexpected outcomes during glaze firings. 

  • Refunds will not be given for ceramic works that break, crack, glaze that runs, or turn out incorrectly or unexpectedly.

  • Our staff reserves the right to refuse firing items based on what may appear to be an unacceptable risk of causing damage to our kiln, other members work, or that the item contains a product which is considered a health hazard.

  • Any item not picked up within 2 weeks after firing completion will be considered abandoned and will be donated to the studio, discarded, or given away. It is the student’s responsibility to pick up artwork in a timely manner.

  • Cottonwood Clay Studio includes glaze materials and firing costs in clay fees; no outside clay permitted.  You may purchase clay at the studio from staff/instructors or via our website.

  • Our studio is a community making space and education center. Due to space limitations we cannot & do not accommodate production work. Studio firings will be inclusive to all members and students using the studio. Those making larger quantities of work will not have their work fired in one load.